API rate limits
Learn more about rate limiting in Jira.
Jira API rate limits outline the platform’s built-in constraints that can affect how Xopero ONE protects and restores your data.
Overview
Sending a large number of requests in a short period can overload or destabilize the application. To avoid this, Jira controls how many requests you can send within a specific time window. If you reach this limit, Jira temporarily blocks further requests until the limit resets to ensure stable platform performance and protect the system against accidental, or intentional misuse.
Backup
Organizations using Jira free or standard plans are subject to a restriction that enforces a minimum backup interval of 6 hours.
To comply with this limitation, you should schedule backups at intervals of at least 6 hours and 1 minute. If you attempt to run backups more frequently, Jira will return an error message indicating that the operation cannot be performed.
Scheduling backups at exactly 6 hours may cause problems due to small differences in system time or processing delays. To ensure smoother operations and avoid scheduling conflicts, set the interval to more than 6 hours.
Jira premium organizations have no limits.
Recovery
A single Jira instance supports a maximum of 100 restoration operations. Any attempt to exceed this limit cannot be processed because of constraints in the Jira API.
This restriction is not officially documented by Atlassian. It was identified during internal testing and confirmed through operational observations.
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