Process overview
This article describes Jira recovery process in Xopero ONE.
In Xopero ONE, you can restore your Jira data using granular recovery.
Recovery methods
Granular recovery
Jira granular recovery in Xopero ONE lets you restore selected Jira data without performing a full environment rollback. Instead of recovering everything, you can choose specific spaces, work items, attachments, and other items that were deleted or changed. This makes the recovery process faster, reduces process disruption, and avoids overwriting healthy data.
Granular recovery is ideal when only a small portion of information needs to be restored — it provides more control and precision than a full disaster recovery. It’s especially useful when:
Granular recovery types include:
Space-level recovery:
A space-level restore in Xopero ONE is a type of recovery that focuses on a single Jira space. It allows you to restore all elements within that specific space—such as work items, boards, and configurations—without affecting other spaces in your Jira instance. It's useful when only part of your Jira environment is corrupted, deleted, or needs to be rolled back, letting you recover just the affected area while leaving the rest of the organization intact.
Disaster recovery
Due to Atlassian API changes that took effect on March 30, 2026, the disaster recovery backup and restore functionalities are no longer available. To ensure continued protection of your Jira data, please switch to the granular backup plan. Data previously protected with disaster recovery backups can still be restored using the disaster recovery or granular recovery option.
Jira disaster recovery feature is a full environment restore that brings Jira instance back to a functional state after a major incident, such as data corruption, ransomware, or widespread loss. Instead of restoring individual items, disaster recovery reinstates all protected data and configuration from the selected backup, returning the environment to its previous state.
Restore destination
Xopero ONE allows you to restore your Jira organization in two ways:
To a local device — restore the Jira organization to a selected device with the Xopero ONE agent (worker) installed. This option lets you keep Jira backups locally (e.g., for archiving) or manually import them into your Jira organization.
To Jira organization — automatically import the Jira backups to the original, or new Jira organization.
The maximum number of restore operations allowed within a single Jira instance is 100. Any attempt to exceed this limit cannot be processed due to Jira API constraints. This limitation is not documented in Atlassian’s official resources but was identified during practical restore testing and operational observations on our side.
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