> For the complete documentation index, see [llms.txt](https://helpcenter.xopero.com/xopero-one-en/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://helpcenter.xopero.com/xopero-one-en/backup-and-recovery/microsoft-365/recovery/restoring-microsoft-exchange-and-onedrive-data.md).

# Restoring Microsoft Exchange and OneDrive data

Restore emails, calendars, contacts, and selected OneDrive folders and files from a backup.

**Microsoft Exchange and OneDrive data can be restored with granular control over the recovery scope and destination. Emails, calendars, contacts, files, and folders can be restored directly to a Microsoft 365 user account or locally to a device, supporting recovery after accidental deletion, migration, and other data-loss scenarios.**

***

## Recovery process

The below steps demonstrate how to restore **Microsoft Exchange** data and **OneDrive** folders and files using **Xopero ONE Management Service**.

{% stepper %}
{% step %}
Open the **Microsoft 365** tab, then click the **Explore** button next to the organization whose backup you want to restore.

<figure><img src="https://319733277-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F0CBTl43C3OO6ySL1DJ6k%2Fuploads%2FdcP6kUdKODGAhKgFeqZf%2Fimage.png?alt=media&amp;token=d8ea9a22-2ef1-4495-85df-3b89b30c729f" alt=""><figcaption></figcaption></figure>
{% endstep %}

{% step %}
In the **Microsoft 365 Users** tab, search for the user whose data you want to restore, and then click the restore button in the action menu for that user.

<figure><img src="https://319733277-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F0CBTl43C3OO6ySL1DJ6k%2Fuploads%2Fk2nPuVmMX7uHjtObtZmC%2Fimage.png?alt=media&amp;token=7781645a-de78-4782-b7d2-529719dc3f86" alt=""><figcaption></figcaption></figure>
{% endstep %}

{% step %}
Next, select the backup plan from which you want to restore data. Click **View available plans**, and then select a plan from the list.

<figure><img src="https://319733277-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F0CBTl43C3OO6ySL1DJ6k%2Fuploads%2FCNe0ygpgvCqJYSXqDKv3%2Fimage.png?alt=media&amp;token=3eacd107-51e9-481c-84a5-5c2ac36e733c" alt=""><figcaption></figcaption></figure>
{% endstep %}

{% step %}
Choose the backup version from all the backups that have already been performed — select the desired date and click the **Restore** button.

<figure><img src="https://319733277-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F0CBTl43C3OO6ySL1DJ6k%2Fuploads%2Fi1dBQLEDZGP08hGT0omX%2Fimage.png?alt=media&amp;token=8470bbfd-9f14-43ba-abce-e4c9174044de" alt=""><figcaption></figcaption></figure>
{% endstep %}

{% step %}
Select the restore destination and click **Next**.

<figure><img src="https://319733277-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F0CBTl43C3OO6ySL1DJ6k%2Fuploads%2FFWNUexTyRXyTY9MMzsjv%2Fimage.png?alt=media&amp;token=b5295029-f2f1-4e04-ba79-5a47ae214899" alt=""><figcaption></figcaption></figure>
{% endstep %}

{% step %}
In the next pane, browse the tabs, select the data you want to restore, and click **Restore selected**. Alternatively, click **Restore all** to restore all available data.

<figure><img src="https://319733277-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F0CBTl43C3OO6ySL1DJ6k%2Fuploads%2Fcvxf1pyPMYQHBgfyTpHc%2Fimage.png?alt=media&amp;token=336d2c39-f1c2-4d01-ab51-ef05aabebf9c" alt=""><figcaption></figcaption></figure>
{% endstep %}

{% step %}
Next, depending on the selected restore destination, configure the **Restore to** and **Restore directory** settings.

#### Restore to the original account

1. In the **Restore directory** section, choose one of the following options:
   1. **New directory** — creates a new directory to restore the data to.
   2. **Original directory** — restores the data to its original location. You can also choose to overwrite existing **OneDrive** files and email messages.

{% hint style="warning" %}
The option to create a copy of overwritten **OneDrive** files is currently unavailable.
{% endhint %}

<figure><img src="https://319733277-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F0CBTl43C3OO6ySL1DJ6k%2Fuploads%2FGHv9A0kTgRCLy6ZdWJNz%2Fimage.png?alt=media&amp;token=da2ee2cc-d660-4958-9ee9-55d5cf8e9f1a" alt=""><figcaption></figcaption></figure>

#### Restore to a new account

1. In the **Restore to** pane, select the user to whom you want to restore the data, and click **Save**.

<figure><img src="https://319733277-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F0CBTl43C3OO6ySL1DJ6k%2Fuploads%2FRR1r1FR7mUT3pbFFScPi%2Fimage.png?alt=media&amp;token=164d3a7c-6ce0-45c7-a13e-645ad95d2aed" alt=""><figcaption></figcaption></figure>

2. In the **Restore directory** section, choose one of the following options:
   1. **New directory** — creates a new directory to restore the data to.
   2. **Original directory** — restores the data to its original location. You can also choose to overwrite existing **OneDrive** files and email messages.

{% hint style="warning" %}
The option to create a copy of overwritten **OneDrive** files is currently unavailable.
{% endhint %}

#### Restore to a device

1. In the **Restore to** pane, select the device to use as the restore destination, and click **Save**.
2. In the **Restore directory** section, select the directory where the data will be restored, and then click **Apply**.

<figure><img src="https://319733277-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F0CBTl43C3OO6ySL1DJ6k%2Fuploads%2F3VAHsIB6mXFqcVEDccqk%2Fimage.png?alt=media&amp;token=81ffdf89-4dbe-4945-bcce-5cc8b0c4a5c5" alt=""><figcaption></figcaption></figure>
{% endstep %}

{% step %}
In **Restore settings**, you can limit bandwidth usage and select the default backup agent (worker) that will be used to restore the data (where applicable).

<figure><img src="https://319733277-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F0CBTl43C3OO6ySL1DJ6k%2Fuploads%2FtlBRzv1knUsp8E7SfHM1%2Fimage.png?alt=media&amp;token=5368b039-780d-47cc-91cc-4dbf264286af" alt=""><figcaption></figcaption></figure>
{% endstep %}

{% step %}
After defining all parameters, click the **Restore** button to start the recovery process. You can monitor the process in the **Tasks** tab.
{% endstep %}
{% endstepper %}
