Common issues
Permissions
The minimum authorization permissions required to register the Xopero ONE application and back up/restore the repository are described in our knowledge base. Read them to correctly add your organization to Xopero ONE.
Throttling
Throttling limits the number of concurrent calls to a service to prevent the overuse of resources. When a throttling threshold is exceeded, API limits any further requests from that client for a period of time. When the limit is met, the time of backups in Xopero ONE may be extended.
To effectively deal with throttling in your organization, read the articles available in our knowledge base.
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