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"Storage Initialization failed" error

Issue

The "Storage Initialization failed" error occurred.

Cause

Apart from performing backups, operations such as browsing the storage are also handled by the agents — does not communicate with the storage directly. When browsing a backup, the default worker indicates which device will perform the operation. If this device does not have the required access permissions to the storage, browsing will fail and the above error will appear.

Resolution

  1. Verify that the default worker has communication with the storage enabled.

  2. Make sure that the storage configuration is correct, including storage access credentials and the path to the share.

  3. Make sure that your device has a connection to the specified storage.

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