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Log files

Agent logs location
Xopero ONE Management Service logs location
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Agent logs location

Learn more about Xopero ONE agent logs location.

The application log is a file that records events and actions performed within the application. These files are particularly useful for diagnosing and troubleshooting software issues.


Xopero ONE agent logs

Logs can also be retrieved to the Xopero ONE Management Service host through the web console.

Log files from Xopero ONE Management Service (XMS) and Xopero ONE agent application are stored for 14 days.

Each Xopero ONE agent application, regardless of the operating system, maintains a dedicated log directory:

  1. For Windows:

%ProgramData%\Xopero ONE\Xopero ONE Backup&Recovery Agent\Logs

  1. For Linux:

/opt/XoperoONEBackupAgent/Xopero/Logs

  1. For MacOS:

/Applications/XoperoONE/XoperoONEBackup&RecoveryAgent/device-app/Xopero/Logs


Xopero ONE Management Service and Xopero ONE agent applications support a system variable that allows overriding the selected log level without the need to create custom images.

The variable that you need to set is called XOPERO_LOG_LEVEL.

The available log levels are:

Warning
  • Log level override

    All variables are case sensitive.

    Usage example
    XOPERO_LOG_LEVEL=Debug ./Xopero.Device.App

    Xopero ONE Management Service logs location

    Learn more about Xopero ONE Management Service (XMS) application logs location.

    The application log is a file that records events and actions performed within the application. These files are particularly useful for diagnosing and troubleshooting software issues.


    Xopero ONE Management Service logs

    Logs can also be retrieved to the Xopero ONE Management Service host through the web console.

    Log files from Xopero ONE Management Service (XMS) and Xopero ONE agent application are stored for 14 days.

    Each Xopero ONE Management Service application, regardless of the operating system, maintains a dedicated log directory:

    1. For Windows:

    %ProgramData%\Xopero ONE\Xopero ONE Backup&Recovery Service\Logs

    1. For Linux:

    /opt/XoperoONEManagementService/Xopero/Logs


    Xopero ONE Management Service and Xopero ONE agent applications support a system variable that allows overriding the selected log level without the need to create custom images.

    The variable that you need to set is called XOPERO_LOG_LEVEL.

    The available log levels are:

    Warning
  • Log level override

    All variables are case sensitive.

    Usage example
    XOPERO_LOG_LEVEL=Debug ./Xopero.Device.App