In this article, you will learn how to recover your Jira organization using the disaster recovery option.
Get into the restore view using the following method:
Open the Jira tab (DevOps > Jira), then click the Restore button next to the organization whose backup you want to restore.
Next, select the disaster recovery backup plan from which you want to restore data.
Choose the backup version from all the backups that have already been performed — select the desired date and click Restore > Disaster recovery.
Select the available destination for the restore process from the list.
If the restoration destination is a device, you must specify the recovery path. If you want to change the default worker responsible for handling the restore, make sure to do it before selecting the backup copy to restore.
If the restoration destination is Jira, you can change the default worker in the next aside. In
After defining all parameters, click the Restore button to begin the recovery process. You can monitor its status in the Tasks tab.
In this article, you will learn how to recover your Jira organization data using the granular restore option.
Get into the restore view using the following method:
Open the Jira tab (DevOps > Jira), then click the Restore button next to the organization whose backup you want to restore.
Next, select the backup plan from which you want to restore data.
Choose the backup version from all the backups that have already been performed — select the desired date and click the Restore button.
Select the available destination for the restore process from the list.
In the next aside, choose the resources you want to include (restore option) and click Next. Then, select data to restore and click Proceed.
In the next aside, specify the restoration path and directory (where applicable). In Default worker section, choose the agent that will be responsible for performing the restoration.
In Restore settings you can set a custom name for the space that will be created during the restore process. You can also decide if you want to restore automation rules, their owners, etc. Visible options will vary depending on the restoration type.
When restoring spaces, you can preserve the original work item keys by enabling the Restore required global resources option and then enabling Restore original work item keys to a custom field.
After defining all parameters, click the Restore button to begin the recovery process. You can monitor its status in the Tasks tab.
This article describes Jira recovery process in Xopero ONE.
Jira granular recovery in Xopero ONE lets you restore selected Jira data without performing a full environment rollback. Instead of recovering everything, you can choose specific spaces, work items, attachments, and other items that were deleted or changed. This makes the recovery process faster, reduces process disruption, and avoids overwriting healthy data.
Granular recovery is ideal when only a small portion of information needs to be restored — it provides more control and precision than a full disaster recovery. It’s especially useful when:
Space-level recovery:
A space-level restore in Xopero ONE is a type of recovery that focuses on a single Jira space. It allows you to restore all elements within that specific space—such as work items, boards, and configurations—without affecting other spaces in your Jira instance. It's useful when only part of your Jira environment is corrupted, deleted, or needs to be rolled back, letting you recover just the affected area while leaving the rest of the organization intact.
Jira disaster recovery feature is a full environment restore that brings Jira instance back to a functional state after a major incident, such as data corruption, ransomware, or widespread loss. Instead of restoring individual items, disaster recovery reinstates all protected data and configuration from the selected backup, returning the environment to its previous state.
Xopero ONE allows you to restore your Jira organization in two ways:
To a local device — restore the Jira organization to a selected device with the Xopero ONE agent (worker) installed. This option lets you keep Jira backups locally (e.g., for archiving) or manually import them into your Jira organization.
To Jira organization — automatically import the Jira backups to the original, or new Jira organization.