# Restarting Xopero ONE agent service

## Windows  <a href="#windows" id="windows"></a>

### <mark style="background-color:blue;">Using Task Manager</mark> <a href="#via_task_manager" id="via_task_manager"></a>

{% stepper %}
{% step %}
Open **Task Manager** and navigate to the **Services** tab.

<figure><img src="https://319733277-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F0CBTl43C3OO6ySL1DJ6k%2Fuploads%2FoSGAAUB8NKtMAMYxLwem%2Fimage.png?alt=media&#x26;token=64932655-73c4-414d-aa27-78daf08d6cd8" alt="" width="500"><figcaption></figcaption></figure>
{% endstep %}

{% step %}
Find the **XoperoONEBackupAgent** service, right-click it, and select **Restart**.

<figure><img src="https://content.gitbook.com/content/0CBTl43C3OO6ySL1DJ6k/blobs/qkqLpuvzXH4T4fcy6c6P/restarting%20the%20service%20in%20Windows&#x27;%20task%20manager.png" alt="restarting the service in Windows&#x27; task manager"><figcaption></figcaption></figure>
{% endstep %}
{% endstepper %}

### <mark style="background-color:blue;">Using the Command Prompt</mark> <a href="#via_command_prompt" id="via_command_prompt"></a>

{% stepper %}
{% step %}
Open the **Command Prompt** (**cmd**) and execute the following command:

<pre data-overflow="wrap"><code><strong>net stop XoperoONEBackupAgent &#x26;&#x26; net start XoperoONEBackupAgent
</strong></code></pre>

<figure><img src="https://content.gitbook.com/content/0CBTl43C3OO6ySL1DJ6k/blobs/ir0Q4woqmQaVYXb6oTsc/Windows&#x27;%20command%20prompt.png" alt="Windows&#x27; command prompt"><figcaption></figcaption></figure>
{% endstep %}
{% endstepper %}

***

## Linux <a href="#linux" id="linux"></a>

{% stepper %}
{% step %}
Open the **Terminal** and run the following command:

```bash
systemctl restart XoperoONEBackupAgent.service
```

<figure><img src="https://content.gitbook.com/content/0CBTl43C3OO6ySL1DJ6k/blobs/Lj8L4pky6rJmi57FNADT/Linux&#x27;s%20terminal%20window.png" alt="Linux&#x27;s terminal window"><figcaption></figcaption></figure>
{% endstep %}
{% endstepper %}

***

## MacOS <a href="#macos" id="macos"></a>

{% stepper %}
{% step %}
Open the **Terminal** and run the following commands:

{% code overflow="wrap" %}

```bash
stop com.xopero.packages.XoperoONEBackupAgent
```

{% endcode %}

{% code overflow="wrap" %}

```bash
start com.xopero.packages.XoperoONEBackupAgent
```

{% endcode %}

<figure><img src="https://content.gitbook.com/content/0CBTl43C3OO6ySL1DJ6k/blobs/nLMqqG6fB7eZmdKBx4Wm/MacOS&#x27;%20terminal%20window.png" alt="MacOS&#x27; terminal window"><figcaption></figcaption></figure>
{% endstep %}
{% endstepper %}
