Logs

In this article, you will get information about logs tab and logs archiving in Xopero ONE Management Service.

Logs in Xopero ONE Management Service provide detailed records of backup activities, system operations, and events.

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General information

The Logs tab in Xopero ONE Management Service provides information about every event occurring in Xopero ONE backup system (i.e., logging in to XMS, backup task status, etc.).

The system relies on lightweight, high-performance databases to efficiently handle and store data. From the moment the service is activated, every log entry is recorded and preserved, ensuring a complete and continuous history of system activity.

Please note that excessive generation of log entries may affect the performance and stability of the log database.

Archiving older logs helps maintain system efficiency. Xopero ONE includes a log archiving feature that keeps archived logs fully accessible and searchable.

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Logs archiving

To configure log archiving, click the ⚙️ Settings icon at the bottom of the left-hand menu, then select Advanced > Logs archiving to expand the options:

1. Archive logs every – specify the number of months after which the system should archive older log entries. By default, the system archives logs every 3 months and retains logs for the entire current month.

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Logs tab

In Logs tab you can view all log entries — you can filter them by date, event subject, trigger, or subject name. The top bar displays the date from which logs are available (Date from).

To view logs from a different time period, click the magnifying glass 🔍 icon on the right. In the advanced search window, use the DATE FROM and DATE TO filters to display logs from a specific time period.

To view all logs, click the X button next to Reset All or Date from—the system will then load all available logs.

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Logs table

The logs table contains the following entries:

1. LEVEL — indicates the status of an event. Xopero ONE defines four types of event status:

   1. Success — confirms the successful completion of a task.

   2. Info — provides informational messages, such as changes in backup plans.

   3. Warning — indicates conditions that may conflict with intended actions or partial errors that could result in data loss within backup plans.

   4. Error — reports critical errors.

2. LOG — name of the event.

3. DATE — timestamp of when the event occurred.

4. SUBJECT OF EVENT — target of the action or operation.

5. NAME OF SUBJECT — name of the target.

6. TRIGGER — element responsible for initiating an operation by sending the request. For example, if a backup plan is started manually by the administrator, the trigger is the administrator account. If the backup plan starts automatically based on the defined schedule, the trigger is the schedule.

You can also manage the displayed columns — click the gear ⚙️ icon to open a list of elements that can be shown in the log entries table.

Logs table in Xopero ONE Management Service (XMS).

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Log details

To view detailed information about a log entry, click the log details ℹ️ icon next to the selected entry.

Click Show more at the bottom of Log details panel, and then log details ℹ️ icon next to the selected entry to view additional information such as device name, backup plan, data size, timestamps, status details, and sent data.

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Advanced search engine

To view logs from a different time period or filter them by trigger, organization, device, or event status, click the magnifying glass 🔍 icon on the right to open the advanced search window.

You can search for an event(s) by name or apply one of the following filters:

1. LEVEL (select one of the available event statuses: Info, Warning, Error and Success)

2. DATE FROM

3. DATE TO

4. SUBJECT OF EVENT (i.e., device, user, plan, task, group, organization, virtual machine, server, etc.)

5. NAME OF SUBJECT

6. TRIGGERED BY (trigger for the system or scheduled task)

You can save configured filters by clicking the Save button.