Agent Configuration
Last updated
Last updated
One of the most important points of the agent installation, and consequently the agent configuration, is the address of the Management Service to which your agent connects. In case of change, the IP address or change in the protocol (http/https), etc. of Management Service the agent's status will change to Offline. To reconnect them, you just need to change one value in the configuration file. The config.json file is located by default in the:
Windows: C:\Program Files\Xopero ONE Backup&Recovery Agent
Linux: /opt/XoperoONEBackupAgent/
You can edit config.json with a simple text editor. And change the ServiceUrl value to the new one
By default, the log level in the system is "Information". You can change it to:
Trace
Debug
Information
Warning
Error
Critical
None
Application logs are saved by default in the AppData: C:\ProgramData\Xopero ONE\Xopero ONE Backup&Recovery Agent\Logs directory. You can change it by modifying the AppDataFolder parameter.
By default, the device name is taken from the system. However, you can change it by modifying the OverriddenHostName parameter.
For example, if a database backup task ends with error DV0249 - Unable to read backup data, try to eliminate connection stability problems on your end. If this is not possible, you can increase the number of repetitions on the Xopero ONE application side. To do this, edit the "MaxRetriesCount" parameter and change it from the default value "2", e.g. to "20".
The virtual appliance used in VMware is a Linux machine with an agent service. You can also configure the settings by editing the config.json file. There is a VMware section at the bottom of the config.json file. You can configure the timeout for taking a snapshot by editing the SnapshotCreationTimeout parameter.