Common Issues
Last updated
Last updated
To properly secure a Hyper-V cluster, you have to install a dedicated backup agent on each Hyper-V host. After installing the backup agent on each Hyper-V hosts, when you go to the Virtual Machines -> Hyper-V tab, you will be able to add the entire cluster, which you can select using convenient checkboxes.
See also:
Remember that you have to use the appropriate installer to natively secure the Hyper-V host to support external backup. This is a dedicated installer that can be downloaded in the Virtual Machines -> Hyper-V tab via the (+) Add new button.
If you have added the Hyper-V host to the Xopero ONE system as a regular agent (with Endpoint/Server licence), go to the Devices tab and select the appropriate device, and then select Delete from the menu at the top (without deleting data). If you have installed the appropriate installer and have a Hyper-V per Socket license, the license will be assigned automatically.
To assign the correct dedicated installer license for Hyper-V hosts, you need a dedicated Hyper-V per Socket license. The license is supported by the number of processor sockets on the physical machine.
The error concerns problems with creating a snapshot of the virtual machine. In this case you should:
Check whether integration services are enable in the virtual machine settings - Backup (volume shadow copy).
Check if this operating system is supported by Hyper-V:
Check whether integration services are running on the guest system:
