Limitations

Learn more about Hyper-V recovery limitations in Xopero ONE.

General information

Depending on the situation, Xopero ONE uses two restoration methods: one that provides higher accuracy and another that is less precise. The system automatically selects the appropriate method based on predefined criteria.

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Less accurate restoration method triggers

Lower configuration version on the host

If the configuration version on the host where the restoration is taking place is lower than that of the VM being restored, a warning labeled DW9715 will appear. You can check the host’s configuration version using the following PowerShell command:

Get-VMHostSupportedVersion | Where-Object { $_.IsDefault -eq $true }

It’s important to note that this limitation originates from Hyper-V itself.

TPM enabled on the backed-up machine

If the VM you backed up had the TPM (Trusted Platform Module) enabled, a warning labeled DW9717 will appear during restoration.

TPM (Trusted Platform Module) is a hardware-based security feature that protects system integrity and sensitive data by providing cryptographic keys. Restrictions on restoring VMs with TPM enabled stem from limitations inherent to Hyper-V.

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Not restored by less accurate method

Several important settings cannot be restored using the less accurate method. These include:

• CD/DVD drive controller settings.

• Connect access settings.

• Console support settings.

• Disk QoS (quality of service).

• Display settings.

• EFI boot order settings.

• Floppy drive settings.

• Machine group memberships.

• Resource measurement settings.

Keep these limitations in mind when restoring Hyper-V machine settings. If you have any questions or encounter issues, contact Xopero ONE technical support for assistance.