# Automatic updates

#### Automatic updates keep your Xopero ONE backup agents up to date without manual intervention.

***

## Prerequisites

{% hint style="warning" %}
Automatic updates <mark style="color:red;">**are not supported**</mark> on **Windows Server** versions **2008 R2**, **2012**, and **2012 R2**.
{% endhint %}

The minimum required version is 1.9.5 for both the **Management Service** and **backup agent**. Supported platforms include:

* **Windows** (x64/x86)
* **Linux** (**systemd** required)
* **Hyper-V**

***

## Update process

1. Open [**XMS**](#user-content-fn-1)[^1] and select ⚙️ **Settings** > **Update agents** from the bottom of the left-hand menu.

<figure><img src="/files/4FKkArGkhglzAVAzVXxe" alt=""><figcaption></figcaption></figure>

2. Start remote updates by choosing the devices and clicking the **Update** button.
3. Alongside backup and restore operations, remote updates appear as a separate task category in the **Tasks** tab.

<figure><img src="/files/SQrrjcfvTwhjJiOpmnqW" alt=""><figcaption></figcaption></figure>

4. You can monitor these tasks in real-time under **Current tasks** or review them later in historical records. This section shows detailed status information for all remote update operations.

<figure><img src="/files/TCjjTvXGwFCUXtPot4Xj" alt=""><figcaption></figcaption></figure>

[^1]: Xopero ONE Management Service


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://helpcenter.xopero.com/xopero-one-en/updates/xopero-one-agent/automatic-updates.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.