# Email recovery

## Recovery process

{% stepper %}
{% step %}
Get into the restore view using the following method:

#### Method 1:

1. Open the **Microsoft 365** tab, then click the **Manage & Restore** button next to the organization whose backup you want to restore.

<figure><img src="/files/L09JzmlHRsA5UdJIxms8" alt=""><figcaption></figcaption></figure>

2. Search for the user whose data you want to restore, and click the **Restore** button in the action menu of that repository.

<figure><img src="/files/ZLpPxGUkkMSfzkpjlBaf" alt=""><figcaption></figcaption></figure>
{% endstep %}

{% step %}
Next, select the backup plan from which you want to restore data. Click **View available plans** and choose one of the plans from the list.

<figure><img src="/files/diVXGkgUxh2NZV3g1xWP" alt=""><figcaption></figcaption></figure>
{% endstep %}

{% step %}
Choose the backup version from all the backups that have already been performed — select the desired date and click the **Restore** button.

<figure><img src="/files/tsVjMmovRbjpksZlp7d9" alt=""><figcaption></figcaption></figure>
{% endstep %}

{% step %}
Select the destination for the restore process.&#x20;

<figure><img src="/files/rBcQBD1U639W1Yslpg0Q" alt=""><figcaption></figcaption></figure>
{% endstep %}

{% step %}
In the next aside, choose whether to restore your entire mailbox or only the selected emails:

1. Click the **Restore all** button at the bottom of the window to restore the entire mailbox.

<figure><img src="/files/Gsu166inEFG5Bax4i0FE" alt=""><figcaption></figcaption></figure>

2. To restore selected folders, select them by clicking the checkbox next to each folder, and then click **Restore selected** button.

<figure><img src="/files/OTdN55Df3WadJGF9VyPV" alt=""><figcaption></figcaption></figure>
{% endstep %}

{% step %}
Next, select the destination where you want to restore the data.

<figure><img src="/files/JcF3zWTydCJgG3CvyTfq" alt=""><figcaption></figcaption></figure>

#### A. Restore to a Microsoft 365 account.

Select restore directory using one of the available options:

1. **New directory** — creates a new directory containing all the restored data.
2. **Original directory** — restores the data to its original location (you can also choose to overwrite existing **OneDrive** files; the option to create a copy of overwritten **OneDrive** data is currently unavailable).

In **Restore directory**, you can also limit bandwidth usage by setting a maximum speed and choose the **default worker** (device used to restore the data).

<figure><img src="/files/voB5JxZjjskFN7jD6a4l" alt=""><figcaption></figcaption></figure>

#### B. Restore to a device

1. Choose the device that will serve as the restore destination.
2. In the next aside, select the exact destination path for your files, then click **Apply**.

<figure><img src="/files/HTtTJI294isaNh0QkgSS" alt=""><figcaption></figcaption></figure>

3. In **Restore settings**, you can also limit bandwidth usage by setting a maximum speed and choose the **default worker** (device used to restore the data).

<figure><img src="/files/TkdNO8WMDXCFYIaamqfY" alt=""><figcaption></figcaption></figure>
{% endstep %}

{% step %}
After completing the form, click the **Restore** button to begin the restore process. You can track its progress in the **Tasks** tab.
{% endstep %}
{% endstepper %}


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