Agent not visible in XMS after successful installation (Linux)

Issue

The agent does not appear or is unavailable for activation after installation.

Resolution

On RedHat-based systems (e.g., Fedora, CentOS, or RHEL), if the agent is not visible after installation, it may indicate that some required components are missing. To resolve this, install OpenSSL and update certificates using the following commands:

yum install -y openssl11.x86_64 ca-certificates

update-ca-trust extract

After completing the above steps, either restart your Linux system or restart only the Xopero ONE agent service using the following command:

systemctl restart XoperoONEBackupAgent.service

The agent should now be available for activation.